Terms of service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Geneline-X ("we," "our," or "us") regarding your use of our website, software, and AI services (collectively, the "Services").

By clicking "I agree," registering for an account, or otherwise accessing the Services, you agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Account Registration & Security

To use certain features, you must register for an account. You agree to:

• Provide accurate, current, and complete information.
• Maintain the security of your password and accept all risks of unauthorized access to your account.
• Promptly notify us if you discover or suspect any security breaches related to the Services.

We reserve the right to reclaim usernames or suspend accounts that violate these Terms or infringe on third-party rights.

3. License & Acceptable Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your internal business or personal purposes.

3.1 Service Specifics

• Xplain AI: Usage is subject to document volume limits defined in your plan.
• Genestudio: Chatbots created must comply with our content safety guidelines.
• Kay-X: Speech-to-text processing is governed by our data privacy standards for low-resource languages.

4. Prohibited Conduct

You shall not, and shall not permit others to:

• Use the Services to develop models that compete with Geneline-X.
• Reverse engineer, decompile, or attempt to extract the source code or underlying algorithms of our AI models.
• Engage in automated scraping or data extraction without explicit authorization.
• Use the Services to generate or distribute harmful, deceptive, or illegal content.
• Circumvent any usage limits or security features of the Services.

5. Proprietary Rights

Our Property: Geneline-X retains all rights, title, and interest in and to the Services, including all AI models, software, branding, and intellectual property.

Your Content: You retain ownership of the data you upload ("Input") and the results generated for you ("Output"). You grant us a limited license to host and process your Input and Output solely to provide the Services to you.

Feedback: Any feedback or suggestions you provide may be used by us without any obligation to you.

6. Disclaimer of Warranties

7. Limitation of Liability

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of Sierra Leone. Any disputes arising from these Terms shall be resolved exclusively through binding arbitration or the courts of Freetown, Sierra Leone.

9. Contact

Questions about these Terms? Reach out to our legal team: